R510 AP Reboots and Unable to Upgrade 7150 Switch

[RuckusUserATS]

Hello,

I am a Lennar homeowner experiencing issues with my Ruckus system and would appreciate assistance.  After reviewing other responses in the forum, I see that you are all very knowledgeable and helpful.

Equipment:

• Switch: RUCKUS ICX-7150-C12P
• Access Points: 3 x Ruckus R510 APs

1. Primary Issue: Random Switch Reboots
The ICX-7150-C12P switch was randomly rebooting (5 times in 2 days) until about 18 hours ago. Since the reboots started, the wireless performance is erratic, with laptop speeds fluctuating widely between 270 Mbps and 600 Mbps (down from a consistent 500+ Mbps).

I have checked the system logs for the switch but am unable to pinpoint the cause for the reboot.

Question:
What logs/commands should I run on the ICX-7150-C12P to diagnose the random reboots? (e.g., show log, show stability, etc.) Is there a common known cause for unexpected reboots on this switch model/firmware?

2. Troubleshooting Steps Taken
To address the stability issues, I attempted a firmware upgrade:

• AP Firmware: Successfully upgraded all R510 APs from 200.15.6.212.20 to 200.15.6.212.27.
• Switch Firmware (Attempted): Current firmware is 08.0.80d. I attempted to upgrade to 08.0.95g using the web interface/TFTP.

3. Firmware Upgrade Failure
I successfully uploaded the new 08.0.95g configuration file via TFTP and the web interface confirmed completion. When attempting to save the configuration (Save → Yes), I consistently receive the error:
"Flash access in progress. Please try later."
I have tried rebooting the switch and repeating the process, but the error persists.

Questions:

• How do I bypass or clear the "Flash access in progress" error to complete the switch firmware upgrade or save the running configuration?
• Should I proceed with a factory reset of the switch? Given that the default login was changed and the reboot issues, I thought a reset might help, but I'd like to resolve the flashing issue first.

I can provide screenshots or command line output as needed. Thank you for your time and assistance.

[pinky_ruckus]

Hello @RuckusUserATS ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @RuckusUserATS 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community