Ruckus R320 is working too slow. Since couple days ago is showing the light 2.4G in orange and sometimes no light 2.4G is showed. Yesterday, I did the reset but the trouble still on.
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Hi. The RMS has started but I must to pay the return label?
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Saving System Logs to Your Computer:
Technical Support Engineer | L2 TAC Wired
Hi, thanks for your reply. How I gather general logs? I need make log in where? Is my first time reporting a problem with ruckus
Before gather the logs, can you confirm if the slow connectivity is with all the access points?
And can gather the logs, and share it here.
1:gather general logs from unleashed dashboard:
Access Points > choose the AP with issues>Show AP Info>Support Logs
Hi. Slow connectivity is only at the bottom floor. I have 2 points in my home.