10-01-2023 06:09 PM
Hi,
I have no username and password from previous owner. I have Xfinity (X1) Gateway but unable to connect to Ruckus
10-06-2023 01:39 PM
Hi @sampande
Greetings!!!
Thank you for the response and the update.
Could you please let me know the status of the lights on the AP that is not working? (Please refer to the below screenshot)
If there are no lights on the Access Point, please try to unplug the ethernet cable from the switch port and plug it into any other port of 12 ports. If it still doesn’t work, we suggest checking with another working ethernet cable, in case the current ethernet cable connected to this AP is damaged.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.