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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Purchased Preowned Lennar home. Need help with Ruckus setup up

sampande
New Contributor

‎10-01-2023 06:09 PM

Hi,

I have no username and password from previous owner. I have Xfinity (X1) Gateway but unable to connect to Ruckus

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Imran_ruckus
Community Manager
Community Manager
In response to sampande

‎10-06-2023 01:39 PM

Hi @sampande 

Greetings!!!

Thank you for the response and the update.

Could you please let me know the status of the lights on the AP that is not working? (Please refer to the below screenshot)

If there are no lights on the Access Point, please try to unplug the ethernet cable from the switch port and plug it into any other port of 12 ports. If it still doesn’t work, we suggest checking with another working ethernet cable, in case the current ethernet cable connected to this AP is damaged.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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