Problem with AP connectivity

[relle444]

I am unable to connect to my Ruckas AP as of today.  Everything has been working fine for a long time.

I am able to connect directly to my Cox modem both hard wired and wirelessly.

After a number of reboots and restarts, I'm getting the same results.  The 4 lights on my AP are solid green.

When I try to connect to my Lennar network wirelessly, I either get "connection failed" or "connected without internet"

Here are photos of my switch and AP.

Any suggestions on how to get things working again are much appreciated.

Thanks,

[relle444]

Here is more of what you asked for:

show flash and show inline power

SSH@ICX7150-C12-Switch#show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 29360128, Version:08.0.90jT211 (SPS08090j.bin)

  Compressed Sec Code size = 33554432, Version:08.0.90jT213 (SPR08090j.bin)

  Compressed Pri Boot Code size = 786944, Version:10.1.18T225 (mnz10118)

  Compressed Sec Boot Code size = 786944, Version:10.1.18T225 (mnz10118)

  Code Flash Free Space = 1260429312

SSH@ICX7150-C12-Switch#show inline powerr

Invalid input -> powerr

Type ? for a list

SSH@ICX7150-C12-Switch#show inline power

Power Capacity:         Total is 124000 mWatts. Current Free is 108600 mWatts.

Power Allocations:      Requests Honored 13 times

 Port   Admin   Oper    ---Power(mWatts)---  PD Type  PD Class  Pri  Fault/

        State   State   Consumed  Allocated                          Error

--------------------------------------------------------------------------

  1/1/1 On      Non-PD         0          0  n/a      n/a         3  n/a

  1/1/2 On      Non-PD         0          0  n/a      n/a         3  n/a

  1/1/3 On      Off            0          0  n/a      n/a         3  n/a

  1/1/4 On      Off            0          0  n/a      n/a         3  n/a

  1/1/5 On      On          3300      15400  802.3af  Class 3     3  n/a

  1/1/6 On      Off            0          0  n/a      n/a         3  n/a

  1/1/7 On      Non-PD         0          0  n/a      n/a         3  n/a

  1/1/8 On      Off            0          0  n/a      n/a         3  n/a

  1/1/9 On      Non-PD         0          0  n/a      n/a         3  n/a

 1/1/10 On      Off            0          0  n/a      n/a         3  n/a

 1/1/11 On      Non-PD         0          0  n/a      n/a         3  n/a

 1/1/12 On      Non-PD         0          0  n/a      n/a         3  n/a

--------------------------------------------------------------------------

 Total                      3300      15400

SSH@ICX7150-C12-Switch#

[relle444]

Here is more of the information you requested on:

show flash, show inline power, show interface brief and show lldp neighbors detail

login as: admin
Keyboard-interactive authentication prompts from server:
| Password:
End of keyboard-interactive prompts from server
SSH@ICX7150-C12-Switch>show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 29360128, Version:08.0.90jT211 (SPS08090j.bin)
Compressed Sec Code size = 33554432, Version:08.0.90jT213 (SPR08090j.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.18T225 (mnz10118)
Compressed Sec Boot Code size = 786944, Version:10.1.18T225 (mnz10118)
Code Flash Free Space = 1260429312
SSH@ICX7150-C12-Switch>show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 108600 mWatts.

Power Allocations: Requests Honored 13 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 On Non-PD 0 0 n/a n/a 3 n/a
1/1/2 On Non-PD 0 0 n/a n/a 3 n/a
1/1/3 On Off 0 0 n/a n/a 3 n/a
1/1/4 On Off 0 0 n/a n/a 3 n/a
1/1/5 On On 3400 15400 802.3af Class 3 3 n/a
1/1/6 On Off 0 0 n/a n/a 3 n/a
1/1/7 On Non-PD 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 n/a
1/1/9 On Non-PD 0 0 n/a n/a 3 n/a
1/1/10 On Off 0 0 n/a n/a 3 n/a
1/1/11 On Non-PD 0 0 n/a n/a 3 n/a
1/1/12 On Non-PD 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 3400 15400

SSH@ICX7150-C12-Switch>show interface brief

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Up Forward Full 1G None No 1 0 70ca.9722.a39e
1/1/2 Up Forward Full 1G None No 1 0 70ca.9722.a39f
1/1/3 Down None None None None No 1 0 70ca.9722.a3a0
1/1/4 Down None None None None No 1 0 70ca.9722.a3a1
1/1/5 Up Forward Full 1G None No 1 0 70ca.9722.a3a2
1/1/6 Down None None None None No 1 0 70ca.9722.a3a3
1/1/7 Up Forward Full 100M None No 1 0 70ca.9722.a3a4
1/1/8 Down None None None None No 1 0 70ca.9722.a3a5
1/1/9 Up Forward Full 1G None No 1 0 70ca.9722.a3a6
1/1/10 Down None None None None No 1 0 70ca.9722.a3a7
1/1/11 Up Forward Full 1G None No 1 0 70ca.9722.a3a8
1/1/12 Up Forward Half 10M None No 1 0 70ca.9722.a3a9
1/2/1 Down None None None None No 1 0 70ca.9722.a3ab
1/2/2 Down None None None None No 1 0 70ca.9722.a3ac
1/3/1 Down None None None None No 1 0 70ca.9722.a3ad
1/3/2 Down None None None None No 1 0 70ca.9722.a3ae
mgmt1 Down None None None None No None 0 70ca.9722.a39e
SSH@ICX7150-C12-Switch>show llpd neighbors detail
Invalid input -> llpd neighbors detail
Type ? for a list
SSH@ICX7150-C12-Switch>show lldp neighbors detail
Local port: 1/1/5
Neighbor: 3420.e316.2b00, TTL 95 seconds
+ Chassis ID (MAC address): 3420.e316.2b00
+ Port ID (MAC address): 3420.e316.2b00
+ Time to live: 120 seconds
+ System name : "RuckusAP"
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 200.9.10.4.212"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): 192.168.0.34
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD

Local port: 1/1/9
Neighbor: 1803.7330.1847, TTL 3478 seconds
+ Chassis ID (MAC address): 1803.7330.1847
+ Port ID (MAC address): 1803.7330.1847
+ Time to live: 3601 seconds
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 1000BaseT-FD
Operational MAU type : Other
+ MED capabilities: capabilities
MED device type : Endpoint Class I

SSH@ICX7150-C12-Switch>

[pinky_ruckus]

Hello @relle444 ,

Thank you for the response.

From the response you shared, I understand that the cable connections and light status looks normal.

I would request you to please create a new Wifi-network using the below mentioned article:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Guidelines-on-creating-a-Wir...

Please follow the article and let me know if you are able to connect to the RUCKUS  Wifi network.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.