Power outage, SYST light amber, no power to APs. I tried power cycling multiple times, did not work. Tried reseting by unplugging, holding reset, plugging back in; did not work. Tried accessing console via USB and rj45 using putty and mobaxterm, switch is unresponsive
Can I get someone to OK an RMA? I tried submitting a ticket but they said I need to have a conversation with an engineer on here first. Thank you
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive