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01-12-2023 01:59 PM
PoE has failed
Confirmed no power to APs on any ports after extended shutdown"
01-12-2023 03:53 PM
Hi @Mahtani
Hope you are doing well!
1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
2- Make sure it is plugged into a well-known outlet/power source
Best Regards
Fernando Vasquez
01-13-2023 08:50 AM
There is one amber light and one green light that are on
01-13-2023 12:41 PM
I have one amber light showing and one green light showing
01-13-2023 03:43 PM
Hi @Mahtani
Basically, due the power outage/ power spike the switch went to a state that we called (boot-mode) that is not able to boot up properly.
That does not mean is broken or need to be replace 'in some cases'
1-Please try to disconnect from the Power outlet the ICX-7150 and reconnected.
2-Please try to press the reset button using a paper click or a small stick
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
3-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:
How to console in the ICX-7150-12cp
Once we are there, we can try to boot up the unit using the following commands:
Boot_primary or Boot_secondary
If that step does not work Software recovery needs to be applied
Here is the guide:
Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo
Best Regards
Fernando Vasquez
