Had a brief power outage and this is all I’m getting. I’ve unplugged for a minute and plugged it back in as well as put a pin in the reset button to reset it and it doesn’t seem to resolve it. Tried calling Ruckus customer service and they don’t offer phone support any longer. Please help. Thanks in advance for any advice or a solution.
Imran,
Got it! I rescanned and the switch showed up and I am able to log in with my credentials. Here is a screenshot.
Now what? Also, I now notice that one of my AP's is showing a solid red light and is showing disconnected in the Unleashed App
Hi
Thank you for the response and the update.
Please try once again to log in to the MAC terminal for ssh and nc. Sharing it once again below.
Once you confirm the Switch IP Address, please try to access the CLI as mentioned below.
Please try to access your Switch via CLI (SSH or Telnet).
Example "open terminal":
Telnet:
nc 10.0.0.132 23 (format- nc <ip of switch> 23)
OR
SSH:
ssh admin@10.0.0.132
ssh super@10.0.0.132
Passwords can be: Lennar or sp-admin or Ruckus1 or other default passwords shared below.
Accessing CLI on MAC:
If MAC terminal doesn’t work, please log in to the Switch on the Web and share a screenshot showing the below information.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Hi @RL88
Thank you for the response and the information you shared.
As I can see from the screenshot you shared, currently your Switch is running on Routing code (SPR) as highlighted in the screenshot below. There will be 2 partitions on the Switch Primary and Secondary and both must be on the Switching code (SPS). To bring your current partition on the Switching code (SPS), please follow refer to the below link and follow the same.
Please check the Access Points and connectivity. Confirm once it’s done.
And please let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Imran,
I've followed the instructions from your link and have tried 5 times in the past 30 minutes and it's still showing up as booting from SPR. Please see screenshot...
