I confirmed no power to APs on any ports after extended shutdown and factory reboots. I also went and tried to change the coding but that still didn’t work. The status is amber and the power light sits in green. After resetting to factory default settings the lights simply just flashes yellow.
After that I followed other instructions through another community member engineer response and I have had no luck.
This is the third time that this has occurred. The last time this happens about 6 months ago they were going to replace it, but the engineer person at the time was able to tap into my laptop and reconfigure the coding. He struggled but kept trying and things went back to normal. The crazy part is, this time I did not have a power outage.
If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
3-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:
The factory reset is the first step, then the Software recovery and finally perform the upgrade to the code 08095g UFI, so if you have any issue during the second and the 3er step, please provide the failure error, so we can assist you.
Technical Support Engineer | L2 TAC Wired | Lennar Home Community