CommScope RUCKUS Community Forums

Plainfielddad23 · ‎06-11-2023

Seems to be a new issue that just popped up this weekend with a lot of people. Has anyone figured out a fix to this? Can not connect to manage ruckus APs since late 6/9/2023. Wifi network still works unfortunately for the kids I had a few of their devices blocked on the network for the night which I can’t connect to do unblock.

Plainfielddad23 · ‎06-20-2023

Hello, I was able to fix the app issue with others have said by changing the login destination at the very bottom to the IP address that was previously instructed on how to find.

View solution in original post

rob_raper · ‎07-13-2023

It seems like the redirect for "unleashed.ruckuswireless.com" stopped working. Going in by IP works, but does anyone know what changed? I'm seeing this and so are my neighbors. It's not really fun to explain to less technical people how to find the IP of the master AP. 🙂

Imran_ruckus · ‎07-13-2023

Hi @rob_raper

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Please note, the 200.14.6.1.199 Unleashed version is released on 06/28/2023 only for the Web Unleashed System, and it has the fix for the unleashed.ruckuswireless.com DNS issue with the iOS device. However, the Mobile App release has been delayed a little as our internal Engineering Team is working on that. We will keep it posted once it is released.

Apologies for any inconvenience.

As this is a old post raised by @Plainfielddad23 , to avoid confusion with this post, we request you create a separate post if you have any queries or issues so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

MF · ‎07-13-2023

What is the web unleashed system?

Imran_ruckus · ‎07-13-2023

Hi @MF