Not connected to unleashed network

[Plainfielddad23]

Seems to be a new issue that just popped up this weekend with a lot of people. Has anyone figured out a fix to this? Can not connect to manage ruckus APs since late 6/9/2023. Wifi network still works unfortunately for the kids I had a few of their devices blocked on the network for the night which I can’t connect to do unblock. 

[Jayavidhya]

Hi @pixelmaestro , @zugzwang , @shomari , @MF , @Bcliff8285 

Greetings of the day,

To avoid confusion, please create your new post mentioning all the errors you are getting and the detailed description of the issue.

Thanks for understanding.

Best regards,

Jayavidhya

Lennar Home Community

[pixelmaestro]

I will send a DM to Bart Giordano @bgiordan. I have not seen any posts by customer support to answer the question or provide a solution.  The only reason I was able to find a work around is that I used to work at Ruckus 5+ years ago and am familiar with Unleashed.

[MF]

Thank you. I opened a separate chat referencing the issue.

[Jayavidhya]

Hi @Bcliff8285 @UraliRemo 

Greetings of the day,

To avoid confusion, please create your new post mentioning all the errors you are getting and the detailed description of the issue.

Thanks for understanding.

Best regards,

Jayavidhya

Lennar Home Community

[Plainfielddad23 · Accepted solution]

Hello, I was able to fix the app issue with others have said by changing the login destination at the very bottom to the IP address that was previously instructed on how to find.