RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
12-13-2022 11:54 AM
I'm hearing in my development that Lennar devices are no longer supported? Is this true? The phone number we were given doesn't even ring anymore.
12-13-2022 12:04 PM - edited 12-13-2022 12:05 PM
Hi @vbengkes
Ruckus devices for Lennar home users are still under hardware warranty but Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.
Best Regards
Fernando Vasquez
12-13-2022 12:06 PM
Thank you! I'll forward this information on.
12-13-2022 01:22 PM
Hi @vengkes
Sure, any questions, do not hesitate to contact us.
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
