12-11-2023 09:40 PM
Wifi stopped working so unplugged and plugged the switch and still not powering APs. All other devices that are hardwired to the switch work. Did factory reset and still not working. I plugged the APs to a power supply and the APs work and have WiFi connectivity. Problem is no PoE from the switch.
12-12-2023 05:04 AM
Hi @JTAT
Thanks for your response,
For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED lights
Also please share the image of the switch and the access points showing the LED status and the cable connections.
Here is where you can upload the image/photo :
you can also drag it to the chat.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
12-12-2023 09:29 PM
See photos below.
12-13-2023 05:06 AM
Hi @JTAT
Thanks for your response,
Based on the images you have shared it seems like the switch has green lights on it which means that the lights are in normal state.
In order to verify whether the switch is able to transfer power to PoE devices we need to take console access to the switch.
To check this, first, we have to get access to the switch, and there are Two ways to get access to the switch.
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":
If you can access the Command line should look like this:
ICX7150-C12 Router>
enable
Show version
Show inline power
Show inline power detail
How to console in the ICX-7150-C12P
Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '2'
Please let me know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
12-14-2023 09:31 PM
I'm stuck on this screen and it won't let me perform any of the commands. The message keeps repeating itself.