New app

[cheryl_consigli]

Is the new app out yet?  I cannot upgrade my lennar smart home ruckus 510.  The app said to upgrade but nothing happened and it still will not connet on my iphone or ipad using ios16.6.  Please advise how to install app and how to upgrade. Thanks

[Imran_ruckus]

Hi @cheryl_consigli 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the detailed information you shared.

As per the case description, I could understand that you have some issues with the newly released Unleashed App.

Please try to uninstall the Unleashed app from your iOS device, reinstall the newly released app, and try to login keeping logging to unleashed.ruckuswireless.com setup. (Please refer to the below screenshot)

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.