Please let us know if you can log in to Unleashed. We can change the Wi-Fi/SSID password from there.
If that doesn’t work, we suggest factory resetting your APs as described below:
IMPORTANT NOTE: If you have multiple Access Points (APs) in your house, please make sure you only keep the affected/configuring AP On and reset the same. Please go to the Ruckus Switch (located in the panel) and disconnect from its ports the Ethernet cables of the other Access Points, except the one that you are going to work with. Later you could connect other APs.