09-19-2021 08:58 AM
I purchased a new Lennar townhome in Spring 2021. It has 4xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Verizon Fios 1gb service. When i perform a Verizon speed test it says the the download speed is ~950mbps to the router and if i connect directly to the Verizon router with a device i get ~650mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40mbps.
I've updated the firmware on the APs and followed the general troubleshooting tips of rebooting devices, etc.
What else can i do?
Thanks!
09-22-2021 08:42 AM
Hi Derek,
Please check below points:
09-22-2021 04:33 PM
@syamantak_omer
I verified all settings you mentioned and tested multiple devices. Sadly it didn't alleviate the issue. Thanks though!
09-23-2021 08:47 AM
The Switch that came with our home was defective and needed to be replaced by the manufacturer. The customer support from Ryan M. @ Wave Technologies was superb and walked me through the process perfectly. Big thanks to them!
09-23-2021 12:29 PM
Glad to you issue has been fixed!