Need help!

[Aromero]

Need help, having problems with switch/APs after power outage, has not been the same since.

[Aromero]

I’m logged in

[Imran_ruckus]

Hi @Aromero 

Thank you for the response and the update.

Please follow the below screenshot and enable Telnet:

Once you enable Telnet try to access CLI from the MAC terminal as described below. And share the output of the commands mentioned below in this post.

If you have a MAC device, please try the below process. 

Example "open terminal":

Telnet: Example

nc 10.0.0.132 23 (Format is : nc <ip address of the switch> 23)

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable

show version

show flash

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Aromero]

My switch was showing disconnected due to no IP address. I entered the “ruckus-unleashed” IP address as found on my xfinty portal. Has been stuck on “ICX switch is connecting” for the last 20 minutes. 

There is a another IP adresss I tried entering related to “ICX7150-C12-Router” as also found on xfinity portal. That IP address notified me invalid rather or could not find/ping. 

[Imran_ruckus]

Hi @Aromero 

Thank you for the response and the information.

Please let me know if you can see the Switch dashboard as shown in my previous post? (Mentioned once again below)

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address. 

Please confirm.

Thank you again for your patience and understanding

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Aromero]