NO Power on Access Points and ICX-7150-C12P Switch with Yellow and GREEN lights on SYST & PWR

[Afofrancozola]

Hi, My switch is ICX 7150-C12P. I experienced a power outage and on restoration of power, the switch is showing Amber/Orange light on "SYST" and Green light on "PWR" & NO lights on the 2 access points.

I have tried to repower the switch and doing a reset with the reset button but the issue still persist.

Kindly assist. 

[pinky_ruckus · Accepted solution]

Hello @Afofrancozola ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the response shared, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please follow the process as explained in the article and let me know if you have any queries in this regard. 

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Afofrancozola ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Afofrancozola ,

Thank you for sharing the response.

We are glad to know that the issue is resolved, and all the devices are back online.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Afofrancozola]

Issue as been resolved. Thank you