My Ruckus wireless router seems to have stopped connecting to any website - Reset etc doesn't work

[sramakrishna26]

My Ruckus wireless router seems to have stopped connecting to any website - Reset etc doesn't work. I put the device off for 5 mins, didn't help. I hit the reset button, didn't help. The verizon modem connects to the internet just fine - all the problem is at the Ruckus router.

[Imran_ruckus]

Hi @sramakrishna26 

Thank you for the response and the update.

Could you please try the Telnet option to log in to CLI (Putty)? - Please refer below

Telnet – Port 23

If it is not working, could you please try to login into the Switch via a web browser using your Switch IP address?

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

Please let me know if you have any queries in this regard. Also please share the screenshots if you are unable to SSH or Telnet.

Best regards,

Imran Sanadi

Lennar Home Community.

[sramakrishna26]

Telnet worked!

[Imran_ruckus]

Hi @sramakrishna26 

Thank you for the response and the update.

As I can see from the screenshot you shared, the secondary partition is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

reload

y

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[sramakrishna26]

when I type copy flash flash secondary on the telnet screen, it says "Copy Failed"

[sramakrishna26]

I think it rebooted after last command, (boot system ..), but did not come back.