Multiple unsuccessful attempts to change 7150-C12 from booting as router back to switch

[Tams]

Hi,

I attempted to switch the flash sequence via GUI and it currently says that it is using the primary flash. I reloaded it and there have been no changes. It still is acting as a router. I also did a factory reset on the access point which didn’t correct the problem either. Again, I have no access to a PC computer that runs on windows only an iPad and MacBook with no USB port. The last three solution all require a PC in order to run the TFTP server or any of the other software. What options do I have available to fix this while only having access to a mac? I don’t know what else I can try to correct this issue. Is this community page the only form of assistance offered or is phone support available?

Thank you!!!

[Sgatjens]

Hello Tams

You can try to resolve this issue via web Gui. Please check the link below:
How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

[Tams]

Hi @Sgatjens, I have tried to fix the routing code issues multiple times for weeks via Web GUI and it’s not working. I don’t have access to a PC that runs on windows. I only have an iPad and a MacBook with no USB port. What other options are there for a Mac? I haven’t had reliable internet for 6+ months. Is there any type of phone support available?

Thanks! 

[Yarenis]

Hi @Tams

Try the steps but with SSH or Telnet Access using your MacBook, but before you start I will advise rebooting the Switch, then run the IP scanner to ensure the IP address of the Switch is still the same, finally try you gain access via SSH or telnet.

1:Reboot the Switch.

2:Find the IP address of the Switch:

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

3:Try to gain access via SSH or telnet.

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

4:Once you gained access to the Switch, follow up the routing code guide for CLI access.

How to Fix Routing code issues on Lennar Home users via CLI

Guide#1:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Guide#2:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community Moderator