MY ruckus is out

[carofe]

after power out my ruckus doesn't work help please

[Chandini]

Hi Carofe

Thank you for reaching us. 

• Could you please help us with more details about the issue and the Ruckus device model or Ruckus product you are facing issue with ? 
• Could you please let us know if you are from Lennar Homes ? 

Thanks 

[Imran_ruckus]

Hi @carofe 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working, after a power outage.

Apologies for the inconvenience caused.

Could you please let me know the status of the issue? So that I can assist you further to get this issue resolved.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.