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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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MY ruckus is out

carofe
New Contributor

‎09-26-2023 02:24 PM

after power out my ruckus doesn't work help please

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2 REPLIES 2

Chandini
RUCKUS Team Member

‎10-04-2023 02:03 AM

Hi Carofe

Thank you for reaching us. 

  • Could you please help us with more details about the issue and the Ruckus device model or Ruckus product you are facing issue with ? 
  • Could you please let us know if you are from Lennar Homes ? 

Thanks 

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Imran_ruckus
Community Manager
Community Manager

‎10-05-2023 02:28 PM

Hi @carofe 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working, after a power outage.

Apologies for the inconvenience caused.

Could you please let me know the status of the issue? So that I can assist you further to get this issue resolved.

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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