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Looking for better wifi proformance

Homeowner13
New Contributor

Currently running Ruckus ICX 7150 c12p switch and 2 Ruckus r510 APs. I am looking to get some better proformance as it feels laggy and connections seems to drop. Also ISP is at&t download is about 480 megs. I updated switch firmware to latest version and APs are also at latest version. Any other suggestions would be greatly appreciated. 

Homeowner

1 REPLY 1

pinky_ruckus
Moderator
Moderator

Hello @Homeowner13 ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working and having slow speed and intermittent connectivity issues.

Could you please let us know the answers to the below queries to assist you better?

  1. ) Was there any power outage before you started facing the issue?
  2. )  Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

3)   Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.