Lennar wifi not working

[esg531]

Lennar wifi not working since power outage.   Do not know what can do, hoping it's fairly simple because what I've seen written so far seems pretty technical and difficult.  Is there just a simple solution to get it up and running again?  Or is there anyone at all from Ruckus who can guide me through it.   Otherwise I'm not sure I'm ever gonna get it to work on my own.  Thanks.

[esg531]

These instructions are impossible to follow, even when I have asked more tech savvy people to help me.   For the regular person it seems we cannot get through it.   Can you please help me in another way.  Either a hard reboot that you can provide?  Or perhaps by sending me a new switch since the one here doesn't appear to be working properly.

I would appreciate some more help here, as my wifi connection isn't working well and I really need it to.  Thanks!

[Imran_ruckus]

Hi @esg531 

Greetings!!!

Thank you for the response.

Apologies for the inconvenience.

We have tried to create the guides as non-technical as possible so that they are not much difficult to follow.

Please follow the step-by-step as described in the guide and let me know if you are stuck at any point during the process. I will help you with that.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.