Ruckus ICX 7150-C12P No Power

[Anhdinh]

Flashes of Orange lights, then nothing, no lights, no signs of life. I tried different power cords, and outlets but same result.  Please help.

[Anhdinh]

[Anhdinh]

I also tried using the reset button, and there was still nothing. I also have a video, but there doesn't seem to be a function to upload a video to this forum.

[Imran_ruckus]

admin test

[Imran_ruckus]

Hi @Anhdinh 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch is not powering up.

Please plug your ICX-7150-C12P Switch into a working power outlet and send us VIDEO of it showing the light status, and cord connected to the Switch and a working power outlet. Please refer to the below pictures as an example.

Please use the below link to upload a VIDEO:

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please confirm once the VIDEO is uploaded on the drive and let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.