Lennar named wifi networks are not showing up

[JenD]

I am trying to connect to the Ruckus R320 and I do not see the Configure.me or the Lennar wifi networks available to connect to. I have unplugged and replugged in the power box in the laundry room. Two green lights are showing up at the Access Points first one is blinking, second one is solid, no other lights are on.

[JenD]

Do I go to Manage Network in Unleashed? What is the admin name and password?

Thank you

[JenD]

Do I have to download something to my computer to do the above steps?

[Jayavidhya]

Hi @JenD

Taking consideration that the unleashed dashboard/ application have their own credentials and to manage the access points and the switch has other credentials to manage the switch.

These are the credentials for the switch.

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin 

                               password

RUCKUS UNLEASHED SETUP IN 5 MINUTES( TUTORIAL VIDEO):

https://www.youtube.com/watch?v=j8I5aVwMNMg

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Best regards,

Jayavidhya

Lennar Home Community

[JenD]

How do I setup Unleashed if I do not see the Configure.Me option in Wifi?

[Vásquez_Fer]

Hi @JenD 

Hope you are doing well ! 

To check the configuration.me we must proceed to do a factory reset and I will leave you a guide, Please read it carefully ,for this process you must disconnect the rest of the access points if you have more than 1 Access Point, from the Switch ICX-7150-C12P and proceed with the factory reset with the access point you left / keep connected to work on this process ( Factory reset ) 

Physical Factory Reset an Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Set-up using your Mobile

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usi...

Best Regards 

Fernando Vasquez