07-17-2023 10:40 AM - last edited on 07-17-2023 10:49 AM by BenBeck
I have the problem described here: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...
I have tried every one combination including the one I have set for the Unleashed app. Nothing lets me get in.
I have tried resetting the switch to factory settings using: https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...
still not working. Help please!
Solved! Go to Solution.
07-18-2023 10:59 AM
Hi @Kvo3
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the previous post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-18-2023 09:42 AM
Yes after researching I think that is my issue. I know what the IP address is.
can I access the switch by going to that IP address in a web browser?
07-18-2023 09:53 AM
Hi @Kvo3
Thank you for the response and the information you shared.
Yes, you can access the Switch on the Web browser.
However, we suggest using putty and access CLI and we can troubleshoot their more effectively in sometime.
Could you please download the Putty Application and try to log in to the CLI using the Switch IP Address from the IP Scan and share the output of the below commands?
Putty download link:https://www.putty.org/
You could try the SSH Or Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below
SSH- Port 22
OR
Telnet – Port 23 (If SSH doesn’t work)
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
Please enter the below commands once you log in to CLI and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-18-2023 10:28 AM
now it wont let me go to next command
07-18-2023 10:31 AM
it wont let me get back into the CL using telnet anymore. SSH did not work
07-18-2023 10:32 AM