CommScope RUCKUS Community Forums

Kvo3 · ‎07-17-2023

I have the problem described here: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

I have tried every one combination including the one I have set for the Unleashed app. Nothing lets me get in.

I have tried resetting the switch to factory settings using: https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

still not working. Help please!

Imran_ruckus · ‎07-18-2023

Hi @Kvo3

Thank you for the response and the information you shared.

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark the previous post as ACCEPTED SOLUTIONS.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

Imran_ruckus · ‎07-18-2023

Hi @Kvo3

Thank you for the response and the information.

As you are getting “Network error: Connection timed out”, please close the Putty and open again using Telnet.

Please enter the below commands once you log in to Telnet CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Kvo3 · ‎07-18-2023

That is exactly what I was doing. Using telnet and port 23. Because SSH was not connecting. Now Telnet is not either

Imran_ruckus · ‎07-18-2023

Hi @Kvo3

Thank you for the response and the information.

Please keep trying for Telnet CLI login on Putty.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Kvo3 · ‎07-18-2023

Ok I can get back in now. I posted screenshots previously. Do you still need more?

Kvo3 · ‎07-18-2023

here is "Show flash" command

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