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Issue with Ruckus Switch and Extender

RaviShankar
New Contributor

I do not get internet through the Ruckus Switch. I restarted the device but of no help. The extenders also do not work as I keep noticing that they are on and off quite frequently. Looks like the Switch is not functional. Can you please get this issue resolved ASAP.

Thanks,

Ravi Yerra

23 REPLIES 23

Hi Imran,

Ran the commands as you suggested and attached the responses from the CLI. Please take a look and let me know if I miss any.Pic7.jpgPic6.jpgPic5.jpgPic4.jpgPic3.jpgPic2.jpgPic1.jpg

Hi @RaviShankar 

Thank you for the response and the update.

Please enter the below commands and check the behavior after a few minutes.

 

Switch>enable
No password has been assigned yet...
Switch#configure terminal
Switch(config)#interface ethernet 1/1/1 to 1/1/12
Switch(config-mif-1/1/1-1/1/12)#no inline power (please wait till the process gets complete)

Switch(config-mif-1/1/1-1/1/12)#inline power (please wait till the process gets complete and check)

 

Please check and let me know how it goes.

Thank you again for your patience and understanding. 

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Hi Imran,

I tried the commands and received this message "ICX7150-C12 Switch(config-mif-1/1/1-1/1/12)#PoE: Power disabled on port 1/1/1 because of admin off.". Also did few other checks. Attached the output. Please verify.Pic8.jpg

Hi @RaviShankar 

Thank you for the response and the information.

Could you please share the outputs of the below commands? Additionally, please confirm the current status of the Access Points and Internet via them.

 

show inline power

show inline power detail

show interface brief

show lldp neighbors detail

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Hi Imran,

Internet and Access Points are still not working. Attached the outputs. Please check.Pic12.jpgPic11.jpgPic10.jpgPic9.jpg