Last week I power cycled my ruckus unit and since then I have been having internet interruptions or extremely slow speeds. I had xfinity tech come over and they did not find any issues with the modem. I tried to follow other similar posts and tried to find the ruckus switch ip using the "LanScan" app on my Mac. I see 2 IPs listed as "Ruckus Wireless", but I believe those are the IPs for the APs and not the switch... the mac address for the IPs does not match the MAC address of the switch.
Will it be possibel to get on a call with someone... I am really having interruptions with my work.
I see the MAC address of the switch in the LanScan app results. The IP listed is 192.168.1.3 with name Ruckus Wireless. There is "Ping" column in LanScan and it is showing red circle. Also tried on the browser ... i see this:
This site can’t be reached
http:// 192.168.1.3 is unreachable.
How can I paste images in a post here? Will it be possible to connect over ph to resolve this, it is causing lotta issues for me.