Hi @heroppatel
You must be connected to the same network, for example, connected to the Unleashed Wi-Fi signal, or you can even connect a computer with an Ethernet cable to your service provider's router, once connected you can test by running the following command ping <IP of the Switch> from the CMD application of the computer the result can be like the one in the image I will add, with this test you will confirm if the computer is reachable or not, now if the computer is not reachable, you must perform the steps but locally connecting to the Switch with a console cable, I will add the guide.
1:Testing connectivity to from the computer to the Switch IP address:
Start button>type CMD>open the command promt>run the command ping <IP of the Switch>
2:If you are connected to the same network, and you cannot reach the Switch, follow up the guide to solve the issue, but via console.
Note: There are two guides, both are for the same, you can read both to see which is better to follow up.
How to Fix Routing code issues on Lennar Home users
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
