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In Wall Ethernet (Lennar) not connecting to Ruckus Switch IX 7150 - Ports state down (red).

SarjP
New Contributor

‎02-03-2023 12:53 PM

I've got a Lennar home (2 years old) and the in wall ethernet connections are not working when connected to the Ruckus IX 7150 switch, the AP's are configured fine with WIFI.

I'm just getting a down port message on those ethernet connections...

Any guidance is appreciated.

 

Thanks 

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5 REPLIES 5

Imran_ruckus
Community Manager
Community Manager
In response to SarjP

‎02-03-2023 03:38 PM

Hi SarjP

Thank you for the information you shared.

As the ports are working fine for other network cables. And this issue/problem is more on the cable side, we suggest you check the cables issue with the Lennar home builder in order to check the wired cables at Home. Since RUCKUS has no part in fixing the issue related to builder-made cable installations.

Thank you again.

Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

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