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Icx issue after power out and firmware upgrade

Wecovernc
New Contributor

 

I have an icX router in my Lennar home. Every time the power goes out we have a connectivity issues. I also did a firmware upgrade but still have issues and you can see that. I also have we’re says the switch is disconnected.failed to ping 

 

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1 ACCEPTED SOLUTION

Hi @Wecovernc 

Greetings!!!

Thank you for the response and the information you shared. 

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot. 

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark this post as ACCEPTED SOLUTIONS, if your issues is resolved.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

21 REPLIES 21

Hi @Wecovernc 

Thank you for the response and the information you shared.

As you are getting the Ruckus# prompt, it is of Unleashed Access Point IP Address. Please check the correct IP Address of the Switch from the IP Scan results.

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address. 

Please check the other IP Addresses from the IP scan results, by the name of Ruckus Wireless or Brocade Communications to confirm the IP address of the Switch and access the CLI.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

I know it is the correct IP of the switch because I was able to use Microsoft edge and that IP address and access the switch directly and get the homepage of the switch. However, when I try to get to it and putty, I’m getting where it’s asking me for the rukus number

Hi @Wecovernc 

Thank you for the response and the update.

As you mentioned that, you are able to access the Switch GUI, Could you please help me with the information shown in the below screenshot?

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Mine looks like this using Microsoft edge to log in.  

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Like this