07-24-2023 07:16 PM - edited 07-24-2023 07:20 PM
I have an icX router in my Lennar home. Every time the power goes out we have a connectivity issues. I also did a firmware upgrade but still have issues and you can see that. I also have we’re says the switch is disconnected.failed to ping
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08-02-2023 08:09 AM
Hi @Wecovernc
Greetings!!!
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark this post as ACCEPTED SOLUTIONS, if your issues is resolved.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-31-2023 02:54 PM
Hi @Wecovernc
Thank you for the response and the information you shared.
As you are getting the Ruckus# prompt, it is of Unleashed Access Point IP Address. Please check the correct IP Address of the Switch from the IP Scan results.
You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address.
Please check the other IP Addresses from the IP scan results, by the name of Ruckus Wireless or Brocade Communications to confirm the IP address of the Switch and access the CLI.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-31-2023 02:57 PM
I know it is the correct IP of the switch because I was able to use Microsoft edge and that IP address and access the switch directly and get the homepage of the switch. However, when I try to get to it and putty, I’m getting where it’s asking me for the rukus number
07-31-2023 03:02 PM
Hi @Wecovernc
Thank you for the response and the update.
As you mentioned that, you are able to access the Switch GUI, Could you please help me with the information shown in the below screenshot?
Please let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-31-2023 03:53 PM
Mine looks like this using Microsoft edge to log in.
07-31-2023 03:54 PM
Like this