I am unable to connect to the switch in a lennar home. APs are working, switch is not showing as connected in the unleashed portal.
Tried connecting through putty and mobaxterm but unable to connect..
Did an IP scanner and identified the IP with correct MAC address. But somehow unable to connect. I tried to connect directly to the laptop via the USB-C port, but unable to open either telnet/ssh/serial connection.
Apologies for the delay in response. Switch is still not online. Today I did some troubleshooting and it is still in disconnected status. The ip scanner detects the switch correctly. Please see the attached screenshots for references. Also to add to the issue my internet connection from WLAN is getting really flaky nowadays. It disconnects connections to many devices in home occasionally (Like alexa devices, ring door bell, garage door controller etc). I assume this could be causing by the switch issue. I have a 1 GB fiber internet connection. I did some troubleshooting today and the switch is still showing disconnected. I could connect to switch web portal using IP. But to login it prompts for username and password. Same for SSH putty session as well. I don't know what is the username and password. I had to mention I did reset the switch today. Please see the attached screenshots for reference. Any prompt response will be greatly appreciated. Thanks in advance.