01-26-2024 08:22 PM - edited 01-26-2024 08:42 PM
Previously, my ICX7150-C12P switch with two APs was working. I can’t figure out how to go back to broadcasting.l (now, one of them only has a solid green light at PWR and DIV and AIR, 2.5Hz and 5 Hz are not lit up, while on the other AP, the PWR light is green but the DIV light is flashing green slowly — is that just because the first is the master?) The switch is on — I think that the correct lights are on, but I can’t use the web or app way of accessing the switch and I don’t see the Config-… network (because I had set it up to be under my WiFi name).
1. Should I do a factory reset of the ICX7150-C12P switch? That didn’t work. I can’t factory reset the APs because they are on the ceiling.
2. Should “1” fix the issue (do I need to plug my laptop directly into the switch?)
3. As an aside, when I need a very reliable connection I run an Ethernet cable from the switch to my laptop — where should I be plugging the Ethernet cable in to on the switch — it seems to work when plugged into two different places: a. One of the 12 POE ports; or b) C1/C2?.
4. What is the port right above the USB port for?
5. What is the port that is labeled “I o I o l” for?
02-01-2024 04:36 AM
Hi @Jdoherty
Thanks for your response,
1) Since both the APs have same green lights on PWR and SYS you can perform factory reset in any of the APs. In this case I request you to perform factory reset on the master AP by disconnecting the slave AP.
2) As your switch is receiving power form the router you can just ignore that part.
3) For factory reset please just follow the below link and let us know the result.
Physical Factory Reset of RUCKUS Access Point:
5) Yes, you would be able to access the AP by removing it from the ceiling and press the reset button.
6) You an use any paper clip like material for this process.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
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