RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
05-25-2025 01:03 PM
Hi, I have a ICX7150-24P, that suddenly has a few ports now not working anymore, I think it's a hardware issue. I've reload and reset the switch. As well as factory resetting the switch via CLI over serial. The issue still persists.
06-16-2025 06:59 AM
Hello @Jxck ,
When you initiate a chat with the support team, kindly inform them that a replacement should be an ICX 7150-C12P Switch.
The 24-port variant is generally not needed, as it is not regularly used by most Lennar customers.
Please let us know if you have any queries in this regard.
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
