I observed 1 of my AP is not getting power. Also, the APs are not providing internet. I saw on the switch that the ethernet ports are not lighting green color. So I started a console session with the switch. With the command `show inline power` I found that 6 of the 8 ports are showing `internal h/w fault`
Please help me with next steps. Is the switch having hardware failures?
Based on the output of the command you shared, your ICX-7150-C12P Switch is on a latest UFI version and ports are not working due to a hardware issue with an error ‘internal h/w fault’. As this is a hardware issue, this unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.
Please follow the below steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided below: