ICX 7150 restore failing

[akkemgari]

we had a power outage right after ICX7150 did not come up. I have tried to reboot manually following with exiting post which did not help. 

After setting the environment variable, no IP address is reachable. host is not alive as shown below output. 

===

ICX7150-Boot>printenv
baudrate=9600
ipaddr=10.10.10.22
serverip=10.10.10.21
netmask=255.255.255.0
gatewayip=10.10.10.1
uboot=mnz10115.bin
image_name=SPR08090d.bin
ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Environment size: 188/16379 bytes
ICX7150-Boot>ping 10.10.10.22
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device

ARP Retry count exceeded; starting again
ping failed; host 10.10.10.22 is not alive
ICX7150-Boot>

===

and, timeout update_uboot. please let me know how restore it? 

===

ICX7150-Boot>update_uboot
Loading image to Uboot Partition 2
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device
TFTP from server 10.10.10.21; our IP address is 10.10.10.22
Filename 'mnz10115.bin'.
Load address: 0x61007dc0
Loading: *
ARP Retry count exceeded; starting again
ICX7150-Boot>

===

[Imran_ruckus]

Hi @akkemgari 

Please leave it as it is and close the Putty.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @akkemgari 

Could you please update the status?

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[akkemgari]

I have connected and one of AP is not functioning and speed is very low as compared with internet provider device. 

[akkemgari]

and, I am unable to login in Unleashed app. getting network connection error but I connected to the Lennar wifi. I was able to login via webbrowser but didn't work to connect app.

I have allowed network connect on app.

the error I am getting on app. 

[Imran_ruckus]

Hi @akkemgari 

Greetings!!!

Thank you for the response and the detailed information you shared.

It may be because of the old Unleashed version.

Could you please login to your Unleashed system on a web browser using the Master AP IP Address or ‘unleashed.ruckuswireless.com’? Please check the current version of your Unleashed Access Points and share a screenshot of the same.

Please refer to the below screenshots for more information on how to know your Unleashed Access Points version details. 

Please check, help us with the above-requested information, and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.