ICX-7150-C12P

[dhill]

Recently my AP's started to periodically lose power.  After doing some troubleshooting I noticed that when the ports on my switch were lit, the AP's worked.  If not, the AP's would not work.  Rebooting the switch would restore the AP's for a limited amount of time.  One AP would restore quicker than the other but eventually they both would go out.  I was able to log into the switch and see that the software has not been updated since we moved into our home in 2017.  I don't know if this could be causing the problem.  I also notice all admin states were on, but I do see a low voltage alert on the ports.  I have been rebooting the switch for several days now, but the AP's won't restore.  The port lights would blink sometimes when they were trying to boot up, but no lights at all now on the ports.  All other ethernet cables on the switch are working fine.  I have tried switching the ports the AP's are plugged into, but still get no power.

[dhill]

The admin states are all on.

[Jayavidhya]

Hi @dhill 

Please give the detailed description of the troubleshooting steps you have done, also please let us know the LED status of the switch and the access points.

Best regards,

Jayavidhya

Lennar Home Community

[dhill]

I have included that information in my first post and the pictures show the LED status of the switch and access points.

[Jayavidhya]

Hi @dhill 

Please let us know whether you could understand the details in the link that I have shared in the previous posts or not. Also if you find any difficulty in following it please let us know, we will help you out on solving it.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[dhill]

Yes I understand.  The instructions talk about checking to make sure the ports are not admin off which would stop the port from sending power to the access points.  When I check the ports on my switch, they are already on.  Should I disregard this and still run the command?