02-27-2024 03:47 PM
Recently my AP's started to periodically lose power. After doing some troubleshooting I noticed that when the ports on my switch were lit, the AP's worked. If not, the AP's would not work. Rebooting the switch would restore the AP's for a limited amount of time. One AP would restore quicker than the other but eventually they both would go out. I was able to log into the switch and see that the software has not been updated since we moved into our home in 2017. I don't know if this could be causing the problem. I also notice all admin states were on, but I do see a low voltage alert on the ports. I have been rebooting the switch for several days now, but the AP's won't restore. The port lights would blink sometimes when they were trying to boot up, but no lights at all now on the ports. All other ethernet cables on the switch are working fine. I have tried switching the ports the AP's are plugged into, but still get no power.
Solved! Go to Solution.
02-29-2024 06:45 AM
Hi @dhill
Thanks for your response,
Based on the images you have shared it seems like the PoE of the ports from 1/1/7 to 1/1/12 was in the off/disabled state, as a result of which you were unable to get the ports working. Please enable it back using the below steps and try to upgrade the switch to the code 08095g. Here I share the guide on how to upgrade the switch.
Enabling PoE:
Lennar#configure terminal
Lennar(config)#interface ethernet 1/1/7 to 1/1/12
Lennar(config-mif-1/1/1-1/1/12)#inline power
Lennar(config-mif-1/1/1-1/1/12)#write memory
Lennar(config-mif-1/1/1-1/1/12)#show inline power
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
How to upgrade a Switch ICX7150-C12P via TFTP
Upgrade a switch via Web GUI (ICX7150 Switch)
lease let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
02-29-2024 06:09 AM
Here is the info from my telnet session.
02-29-2024 06:45 AM
Hi @dhill
Thanks for your response,
Based on the images you have shared it seems like the PoE of the ports from 1/1/7 to 1/1/12 was in the off/disabled state, as a result of which you were unable to get the ports working. Please enable it back using the below steps and try to upgrade the switch to the code 08095g. Here I share the guide on how to upgrade the switch.
Enabling PoE:
Lennar#configure terminal
Lennar(config)#interface ethernet 1/1/7 to 1/1/12
Lennar(config-mif-1/1/1-1/1/12)#inline power
Lennar(config-mif-1/1/1-1/1/12)#write memory
Lennar(config-mif-1/1/1-1/1/12)#show inline power
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
How to upgrade a Switch ICX7150-C12P via TFTP
Upgrade a switch via Web GUI (ICX7150 Switch)
lease let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
02-29-2024 06:55 AM
The problem with that is my access points are only plugged into ports 1 and 2 which are on.
02-29-2024 07:59 AM
Hi @dhill
Thanks for your response,
Okay please try to enable the PoE once and upgrade your switch to the code 08095g. If the issue persists please let us know the result.
We will let you know on what to do next.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
02-29-2024 09:35 AM
Do I need to do this part....or is it just for reference. (
You can use the next guide as reference
Software Mandatory Upgrade Steps from a Pre-08.0.90 Non-UFI Version to a 08.0.95 UFI Version
I have downloaded everyone that is needed in the later instructiions such as the softwared and putty program.