ICX-7150-C12P will not power on

[Zakee83]

The lights on the u it flash one time when plug in and then hose dark with no activity. I have tried resetting it the plugging it into multiple different outlets and using different cords with no charge in it’s activity. I believe it needs to be replaced. Please help 

[pinky_ruckus]

Hello @Zakee83 ,

Greetings!

Thank you for reaching out to the RUCKUS Lennar Home Community. I hope you are doing well.

I appreciate the information you provided. 

Based on the case description, it appears that your ICX-7150-C12P switch is not powering on despite trying different outlets.

Could you please connect your ICX-7150-C12P switch to a known working outlet and send us photos and a video showing the light status? Please ensure the images clearly show the switch, the power cord, and the outlet. For reference, you can check the example pictures below.

Please use the below link to upload a VIDEO:

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Zakee83 ,

Greetings!

Thank you for sharing the response.

Could you please share the video again as we are unable to view the video you have shared?

Please upload the pictures and videos on the drive mentioned below:

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Zakee83]

I have uploaded the video several times.  I don’t know why you can’t see it

[Imran_ruckus]

Dear @Zakee83 

Greetings!!!

I hope this message finds you well.

Thank you for your prompt response and the update provided.

Could you kindly share your email address with me, the one through which you sent the video?

I appreciate your patience and understanding in this matter.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community