ICX-7150-C12P will not power on

[Zakee83]

The lights on the u it flash one time when plug in and then hose dark with no activity. I have tried resetting it the plugging it into multiple different outlets and using different cords with no charge in it’s activity. I believe it needs to be replaced. Please help 

[pinky_ruckus]

Hello @Zakee83 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Zakee83]

Do i need a power meter like in the example or can I just plug something else in the plug during the recording to prove that the outlet has power 

[pinky_ruckus]

Hello @Zakee83 ,

Greetings!

Thank you for the response.

Based on your response, I understand that the switch remains unlit when connected to a power outlet, and you have tried multiple outlets. To proceed, we need a video to confirm that the switch does not turn on. Please connect the switch to any working outlet, using a power meter if available. Alternatively, you can test the outlet by connecting a working device to ensure it is functioning properly.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Zakee83  ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Zakee83]

I uploaded the video today