03-13-2024 04:27 PM
Hello. I've spent HOURS on these boards and honestly I feel computer illiterate after. I've downloaded Putty, found my IP address but can't get past the password thing in Putty. A power outtage made us lose quality access to Ruckus. Never really spent time on the app or website to know what it is for. PLEASE HELP!
Solved! Go to Solution.
03-14-2024 06:52 AM
Hi @shininstars21
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
Please let me know if you have any queries in this regard.
Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
03-13-2024 04:29 PM
03-13-2024 04:29 PM
03-14-2024 05:57 AM
Hi @shininstars21
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that your RUCKUS setup is not working, after a power outage.
As you have the IP address of the Switch, you could try the SSH Or Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below.
Please try to log into the Switch CLI using below default credentials using SSH option.
Switch default credentials will be as mentioned below.
Username: super
Password: sp-admin
If the above credentials don’t work, you can try below default credential combinations as well.
SSH- Port 22
OR
Telnet – Port 23 (If SSH doesn’t work) – No username/password required.
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
Please enter the below commands once you log in to CLI and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
03-14-2024 06:36 AM
I tried the SSH option, user name but the PUTTY program literally
won't let me type a password. I do anyways, hit enter and it just
circles. The Telnet Port 23 option says Network error: connection
refused