CommScope RUCKUS Community Forums

cnorfolk · ‎03-12-2023

ICX 7150-C12P no power no lights. I have tested with multiple power sources.

There are no lights at all on switch. Seems like it is dead. Power supply?

Thanks for your help in advance.

Jayavidhya · ‎03-14-2023

Hi @cnorfolk

Greetings of the day,

Thanks for the details provided.

Based on the information you have shared, seems that your switch is not responding this unit should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start unit replacement.

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

DBialt83 · ‎03-13-2023

Sorry. I see I had to create a username. Here is my picture.

Squozen · ‎03-16-2023

Create a new post - this one already has a solution so support may never check it.