08-15-2024 04:33 PM
I recently moved into a town house that has a ICX 7150 C12P installed with three, r510 wired through the house. I have been struggling to set it up. I have a Google nest router and can connect to the router fine. I'm trying to utilize the three, r510 and 2.4ghz network. I see I'm supposed to have a Configure.me but I don't have one. I see two other configure.me wifi signals which I'm assuming are my neighbors because they don't match my MAC address. I have tried using the reset button on the ICX 7150 but nothing. All the r510 have PWR and the 2.4 and 5.0 are amber. Already verified my Google home network is not blocking it. Looking for some help here. Been scratching my head trying different things.
08-23-2024 07:56 AM
Hi @Issacweiderhol ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community