I recently changed my ISP to ATT and ever since I’m getting these Heartbeat loss alerts every 12 hours or so. I was asked to create my own thread to address my issue. Can you please help me get this resolved?
Based on your description it seems that the unit is not working due to heartbeat loss.
Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED Lights
Please let us know if you have any queries in this regard.
Lennar Home Community
Please confirm whether you have any slow internet connectivity like Websites are not loading or slow connectivity.
Also Please refer below guide link below about how to connect the devices as reference:
Most common Setups for Lennar homes users:
Hi, my internet is fine and consistent. Thats not where the problem lies. Should I stop broadcasting 2.4 on my original network?