I cannot access the app or the website to secure my wifi with a password!!!!!!

[DebH]

Spent all day trying to reboot - now I can't add a pw!!!!!!

[pinky_ruckus]

Hello @Lb092567 ,

Thank you for reaching out to us through the Community Forum.

Kindly note that this post has already been created by another user. 

We would appreciate it if you could initiate a new post through the Community Forum for your query.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Lb092567]

After buying a used router from The Goodwill Bins, I am unable to access the settings to secure my Wi-Fi with a password. The app isn’t opening, and the website is not loading.

Possible Causes:

The router’s IP address might have been changed by the previous owner.

The app may be incompatible with the router model.

Network conflicts might prevent access to the router’s control panel.