I cannot access the app or the website to secure my wifi with a password!!!!!!

[DebH]

Spent all day trying to reboot - now I can't add a pw!!!!!!

[pinky_ruckus]

Hello @Lb092567 ,

Thank you for reaching out to us through the Community Forum.

Kindly note that this post has already been created by another user. 

We would appreciate it if you could initiate a new post through the Community Forum for your query.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @DebH ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Lb092567]

After buying a used router from The Goodwill Bins, I am unable to access the settings to secure my Wi-Fi with a password. The app isn’t opening, and the website is not loading.

Possible Causes:

The router’s IP address might have been changed by the previous owner.

The app may be incompatible with the router model.

Network conflicts might prevent access to the router’s control panel.