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How can i get the Configure.Me to come up in my wifi connections so i can set up the unleashed?

alejandro_rial
New Contributor
I started the unleashed app process and had to stop half way thru and now the Configure.Me wifi network doesn't appear. I already contacted customer service a couple of times and watched the youtube videos and nobody can explain how to fix it. Help please
24 REPLIES 24

sanjay_kumar
RUCKUS Team Member
Hi Alejandro,

The AP does not broadcast the "Configure-Me" SSID always, it only broadcast it when you are configuring the master AP in the network. Once the configuration is done you will not see the Configure-Me ssid.

Seems like the AP might have taken the config. If you have configured the SSID, do you see that name?
If not, you might have to do a factory reset.

Alternately, you can also connect the Laptop to the Ethernet port of the AP and access it on the IP (DHCP IP or default IP 192.168.0.1).

hayward_kong
Contributor III
Hi Alejandro Rial,  

            Are you a new Lennar Smart Home owner? just wanted to see what your current setup is like which AP do you have?

peter_makar
New Contributor II
i am a new lennar home owner have same question after i defaulted it

sanjay_kumar
RUCKUS Team Member
Hi Peter,

Sure, let us know the queries, we will try to address it.